Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer a variety of delivery and shipping methods. Depending on current promotions, we may sometimes offer Free Shipping or Flat Rate Shipping (check our current shipping promotions for more information)

Which payment methods are accepted in the Online Shop?

We Accept Most Major Credit Cards, Debit Cards, Bank Transfers/Deposit, Money Orders (contact us for options not listed)

How long will delivery take?

Depending on your location, delivery can take from 3 to 21 business days

How secure is shopping in the Online Shop? Is my data protected?

Our online shop is very secured. We guarantee your data protection

What exactly happens after ordering?

After you place your order and we receive it; we wait for your payment to clear, so depending on the payment method you use: this could take 3 to 7 business days. When our payment processing vendors sends us a clear payment. We prep and ship your items within two business days.

Do I receive an invoice for my order?

All orders placed through our website receives an invoice and a receipt. This is sent immediately to the email address you provided.

Send us an email