For US Customers Only: 30 Days Return (New Products Only) & 14 Days Return (Pre-owned Products Only)
You may return all unopened and unused items within 30 days of delivery(new products only) & within 14 days of delivery(pre-owned products only) for a full refund. Pre-owned items must be in the same condition as shipped out (well-packaged).
- We will pay for return shipping cost if your reason for return is as a result of our error (you received an incorrect or defective item, etc), manufacturer’s defects or error.
- No Restocking fee will be deducted; 100% payment refund will be issued back to the card used for purchase or a store credit will be issued.
- You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. The time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (3 to 10 business days).
If you need to return an item, please complete our return request form below:
We will respond quickly within 48 hours (2 days) with instructions on how to return items from your order.
If you have more questions or need further assistance, please contact us via Email: firstname.lastname@example.org or Call Us @ (770) 480-9048 with your order number and details about the product you would like to return.